Refund policy

  • All requests for exchanges, refunds, or claims must be made within 7 days of delivery.
  • We only offer an exchange goods option if the items were not delivered as per the order.
  • Customers will be entitled to a refund or replacement in the event that the goods are faulty.
  • A one-frame video will have to be shared to claim a missing order before a refund or replacement can be proceeded with.
Please contact us through our email, social media or phone number. Our agent will contact you as soon as possible and begin with the rest of the process. Thank you.